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Patient Participation Group

Patients are invited and encouraged to attend the PPG meetings, raise issues that may concern them and put forward ideas that might be of benefit to the Practice and patients alike. If you are interested please contact the Practice on 020 8545 9620.

Thank you everyone  who came to the PPG meetings during this year. Following the priority areas agreed for improvement, please find below actions agreed/taken:

 - To increase the number of the staff answering appointment’s line between 8am and 9am on Monday and Friday; this has started on 23rd March 2015;

 - To extend the late opening hours on Wednesdays. From 13th April 2015 the Practice will be open until 7pm. Therefore the new opening hours will be:

 Mon & Tue 8am-8pm / Wed & Thu 8am-7pm / Friday 8am-6.30pm

 - The Practice is now able to provide online appointment for cervical screening

 The Next PPG Meeting will be held on 12/12/17/ at 1pm

September 2017 PPG minutes.doc

    PPG MEETING JUNE 2017.doc

PPG Report 2016/17

PPG Minutes September 2016.doc

Summer newsletter 2017.doc

 

Please click on the link below to access the full report for 2015/16

PPG Annual Report 2015-16

 The Practice would be grateful to hear patients and carers' feedback on the changes made

PPG Annual Report 2014-15.doc

PPG Annual Report 2013-14

Practice’s Local Survey 2013

Thank you for all of you who completed our local survey. Please click on the link below to access the results of the Survey

 Practice Survey Results 2013-14.pdf

Surgery Opening Hours :

Standard Opening Hours Monday to Friday 8am - 6:30pm

Late Surgeries (pre-bookable appointments only) 

6.30pm - 8pm on Mondays and Tuesdays

6:30pm - 7pm on Thursdays

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Your Neighbourhood Professionals Cribs Estate Ltd The Richmond Practice 2 Dr Maura Abdelall Barkers Chemist Hermans Pharmacy
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Your Neighbourhood Professionals
Cribs Estate Ltd The Richmond Practice 2 Dr Maura Abdelall Barkers Chemist Hermans Pharmacy
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